Pricing
MOST POPULAR PACKAGE
1 GBPS
Perfect for large households with heavy streaming and gaming
- 1 Gbps upload/download
- No hidden fees
- Free router/modem
- Gaming optimized
- 4k streaming
- Lifetime price lockin
500 MBPS
Ideal for families streaming 4K content and video conferencing
- 500 Mbps upload/download
- No hidden fees
- Free router/modem
- Gaming optimized
- 4k streaming
- Lifetime price lockin
250 MBPS
Great for multiple users browsing and streaming HD video
- 250 Mbps upload/download
- No hidden fees
- Free router/modem
- Gaming optimized
- 4k streaming
- Lifetime price lockin
100 MBPS
Great for email, browsing, and streaming on one device
- 100 Mbps upload/download
- No hidden fees
- Free router/modem
- Gaming optimized
- 4k streaming
- Lifetime price lockin
Broadband Facts
Broadband Facts
Broadband Facts
Broadband Facts
Frequently Asked Questions
Curious about how i5 Fiber works? We have some frequently asked questions below. However, don’t hesitate to contact us if you have any questions or concerns about your internet!
What is Fiber?
Fiber internet uses ultra-thin glass strands that transmit data as pulses of light. This means incredible speed, rock-solid reliability, and the capacity to power every device in your home — all at once. Fiber is the most advanced internet technology available today.
Benefits of Fiber
• Lightning-fast speeds – stream, game, and work online with zero lag.
• Equal upload and download speeds – perfect for video calls and cloud backups.
• Consistent performance – even with multiple users online.
• Weatherproof reliability – fiber signals don’t degrade in storms or rain.
• Future-proof – ready for smart homes and evolving tech.
• Boosts home value – buyers love fiber-connected homes!Will I have better WiFi?
We provide your initial install equipment free of charge. This equipment will generally cover a 2000-2500 sq/f with no problem at all. If you would like to extend your WiFi for a bigger home or to cover your backyard better, we have the ability to add mesh routers for only $5/Mo.
How long does the installation take?
For a townhouse this usually takes about 45 minutes to an hour and for a single family home 2-3 hours depending on how big your attic is. This time includes the time to “bury the drop”.
When we bury the drop outside your home, we use a blade shovel to separate the ground and place the cable so that we do not need to dig anything up. When we leave, your lawn will look completely untouched.
Do I need my own router?
You may use your own equipment if you’d like, but we provide all equipment you need free of charge and without rental fees!
What other fees do we pay?
None. The prices we have listed above are the actual prices you will see on your bill every month. We don’t have any hidden fees when it comes to pricing. The price you sign up with is always the price you pay.
What Does “Lifetime Pricing” Mean?
At i5 Fiber, “lifetime pricing” means your monthly service rate never increases — ever. No hidden fees. No surprise jumps. Just transparent, fair pricing for life.
How to Order i5 Fiber
1. Online: Visit the i5 Fiber website and enter your address to check availability.
2. By Phone: Call i5 Fiber’s Florida support team for personalized help.
3. In-Person: Speak with our representatives at community events or neighborhood meetings.Your installation will be quick, professional, and clean —typically completed in just one visit.
How Do I Reconnect My Devices?
1. Find your new Wi-Fi network name (SSID) and password on your i5 Fiber router.
2. Open Wi-Fi settings on each device.
3. Select your new fiber network and enter the password.
4. Enjoy faster, stronger connections on every device — from TVs to smart home gadgets!Fiber vs Broadband vs DSL vs Satellite
Technology Comparison: Fiber vs Broadband vs DSL vs Satellite
Source: i5 Fiber Homeowner FAQ Technology Speed Reliability Uploads Weather Impact Best For Fiber Up to 1–10 Gbps Extremely High Symmetrical None Streaming, gaming, smart homes Cable Broadband 100–500 Mbps Moderate Slower Low Everyday use DSL 10–50 Mbps Low Slow Low Basic browsing Bottom line: Fiber beats them all — faster, stronger, and built for the future.
"I was behind on billing and my service is currently off. I just paid off my past due balance. When should I expect my service to be restored?"
Service will be restored at the earliest available business hour.